At Edu-Glow, we are committed to protecting your personal information and ensuring a safe, reliable, and transparent learning environment for all users. This Privacy Policy outlines in detail how we collect, use, store, process, and safeguard the data that you share while accessing our website, enrolling in courses, or interacting with our services. We believe that every learner deserves clarity and control over their personal information. By using Edu-Glow, you acknowledge and agree to the practices explained in this Privacy Policy and understand that we strive to provide a secure, seamless, and meaningful learning experience.
We collect personal information that you voluntarily provide during registration, profile setup, or communication with our support team. This may include your full name, email address, contact number, age, profile photo, billing information, and your activity within the courses you enroll in. Additionally, we automatically gather certain technical data such as IP address, device type, geolocation data, browser version, time spent on the platform, and pages visited. This information helps us enhance course recommendations, improve system performance, and ensure platform security. We do not collect more information than necessary for delivering a customized and effective learning experience.
Edu-Glow uses the information we collect to provide essential features such as course access, certification, personalized dashboards, and learning suggestions. We also use your details to process payments securely, respond to inquiries, and send important updates related to your enrolled courses or platform improvements. From time to time, we may send optional promotional messages regarding new courses, offers, or learning events. However, we do not sell, rent, or misuse your personal information. All usage is strictly aligned with improving your educational experience and platform functionality.
We employ advanced and industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is stored on encrypted servers and protected through secure access controls. Only trained and authorized staff members can access necessary user data for operational purposes. While our team continuously monitors and updates the platform’s security infrastructure, we acknowledge that no digital system can guarantee complete protection against all cyber risks. Nonetheless, we take every possible step to minimize vulnerabilities and ensure your safety.
Edu-Glow uses cookies, browser storage, and tracking technologies to personalize your learning journey. These technologies help us remember your preferences, display relevant recommendations, analyze website traffic, and track overall performance. Cookies also make navigation easier by storing login sessions and course progress. You can choose to disable cookies through your browser settings; however, some platform features may not function properly without them. Our use of cookies is purely to enhance user experience and improve platform efficiency.
We may share limited and necessary information with trusted third-party service providers who assist in running our platform—such as payment processors, email service tools, analytics platforms, and customer support systems. These partners are required to follow strict confidentiality agreements and may not use your information for their own purposes. We do not share personal data with advertisers or unknown external entities. Data sharing occurs only when it is essential for operational smoothness, legal compliance, or platform improvement.
As a valued Edu-Glow user, you have full control over your personal information. You may request to access, update, modify, correct, or delete your data at any time. You can also ask to disable or opt out of promotional emails. If you believe any data is incorrect or outdated, you have the right to request corrections. Users under the age of 16 must obtain parental or guardian consent before using our services. We are committed to honoring your privacy choices promptly and respectfully.
Your information is retained only for as long as necessary to provide educational services, comply with legal obligations, and maintain platform integrity. If your account remains inactive for an extended period or you choose to delete it, some information may still be stored securely for audit, fraud prevention, or legal compliance. We ensure that all retained data is handled with strict confidentiality and used only for legitimate operational or regulatory purposes.
Edu-Glow may update or modify this Privacy Policy occasionally to meet new legal requirements, improve user experience, or incorporate additional platform features. When changes occur, the updated version will be posted on this page along with the date of revision. We encourage users to review the policy periodically to stay informed. Continued use of our services after a policy update indicates your acceptance of the revised terms.
If you have any questions, concerns, feedback, or requests related to our Privacy Policy or data
protection practices, our support team is always ready to assist you. We value transparency and are
committed to resolving any issues promptly.
Email: support@edusparkle.org
